These terms apply to purchases made on this website, which is operated by Al Fattah General Trading FZ-LLC (trade licence [TRADE LICENCE]), [ADDRESS]. This is a template – please have it reviewed by a legal adviser before launch.
Orders
When you place an order, you will receive an order number and confirmation. We may decline or cancel an order, for example if an item is unavailable or a pricing error has occurred; if you have already paid, we will refund you in full.
Prices and payment
Prices are shown in UAE dirhams (AED). Delivery charges and any applicable taxes are shown at checkout before you place your order. You may pay by card through our secure payment provider or by Cash on Delivery where available.
Product information
We take care to describe products and show images accurately. Illustrations and colours on screen may vary slightly from the actual product.
Delivery
Delivery dates shown are estimates. Please see our shipping policy.
Returns
Please see our returns and refunds policy.
Your account
You are responsible for keeping your password confidential. Please contact us if you believe your account has been used without your permission.
Governing law
{{GOVERNING LAW AND JURISDICTION – to be confirmed by your legal adviser}}
Contact
Questions about these terms? Contact us.